Balanced Bodies Massage in Port Melbourne and Doncaster

  Contact : 1300 305 156

Here are some of the most common questions asked about Massage Therapy at Balanced Bodies. If you have a question that is not listed here, please feel free to email us at

What is Physiotherapy?

Physiotherapy is a healthcare profession that assesses, diagnoses, treats, and works to prevent pain and injury. Physiotherapists are experts in movement and function who work in partnership with their patients, assisting them to overcome movement disorders, which may have been present from birth, acquired through accident or injury, or are the result of ageing or life-changing events.

Physiotherapy can help you recover from injury, reduce pain and stiffness, and increase mobility. A physiotherapist can also help you prevent further injury by listening to your needs and working with you to plan the most appropriate treatment for your condition, including setting goals and treatment outcomes.

What is the difference between Remedial Massage and Myotherapy/Musculoskeletal Therapy?

Distinction between these two manual therapies is important given that both modalities treat a range of non-specific soft tissue pain and ailments.

The primary distinction between them is the fact that myotherapists and musculoskeletal therapists use a much broader palette of tools. This may include techniques such as dry needling, musculoskeletal alignment, deep tissue massage, cupping, muscle stretching and a range of rehabilitative exercises. Myotherapy also utilises a broad range of assessments including orthopedic testing, which allows the practitioner to get an idea of whether or not your treatment is effective.

It is also instructive to know that the prefix ‘myo’ in myotherapy refers to muscle – hence the name.

Remedial massage therapists on the other hand work exclusively with a variety of manipulative techniques to eliminate muscular tension and aid relaxation.  Standard training for remedial massage does not include techniques such as dry needling or cupping.

There is however a lot of common ground between the two therapies. To become a myotherapist you must first qualify in remedial massage, then you may go on to become further qualified as a myotherapist.

What is the difference between Sports Therapy and Sports Massage?

Sports Massage focuses on treating specific muscle groups which aim to prevent injury, enhance athletic performance and reduce muscular pain. It is ideal for pre-and-post performance muscle exertion. Also ideal for chronic muscular and postural conditions.

Alternatively, Sports Therapy is specifically concerned with the prevention of injury and the rehabilitation of the patient back to optimum levels of functional, occupational and sports specific fitness, regardless of age and ability.

Sports therapy techniques utilise the principles of sport and exercise sciences incorporating physiological and pathological processes to prepare the participant for training, competition and where applicable, work.

While Sports Therapy may incorporate sports massage, it is a much more complex process than sports massage alone. For this reason only a Sports Therapist may perform Sports Therapy, while Sports massage is able to be performed by any Remedial Massage Therapist. Sports Therapists are require to undertake a specialised three year Advanced Diploma course.


What time should I arrive for my massage appointment?

Please arrive at least 10 minutes before your massage appointment time. New clients will be asked to fill out a client consultation form.

What if I am late to my appointment?

All treatments will conclude at the scheduled time.

What is your cancellation policy?

Our goal at Balanced Bodies is to provide quality care and treatment in a timely, organized manner. In order to uphold this ideal we have had to implement the following cancellation policy. This policy allows us to make better use of available appointment in order to provide health care to patients.

We understand that sometimes other things come up unexpectedly, and you need to cancel or reschedule an appointment. Please understand that we are a busy clinic and we do have waiting lists of clients that need urgent attention. Please be courteous and call the clinic at least 24 hours prior to appointment to inform us if you are unable to attend your scheduled appointment.

To cancel appointments please call 1300 305 156. If you are unable to reach our receptionists please leave a detailed message on the voice mail. The answering machine is on 24 hours a day.

Please note: You may not cancel via email.

No charge will be applied if you cancel 24 hours in advance. Appointments missed or cancelled without 24 hour notification will be charged a Missed Appointment Fee.
Missed Appointment Fee: 50% of the appointment price.

If you are unsure whether you will be unable to make it to your scheduled appointment, then you can schedule it on the day of treatment (if availabilities permit).

Can I claim with my Private Health Fund?

Instantly claim rebates with eligible private health funds on HICAPS.

Please note that some rebates are unable to be claimed instantly, however with a copy of your invoice you will be able to claim from your health fund directly.

What will happen when I arrive for my massage appointment?

When you arrive at Balanced Bodies you will be welcomed with a smile by one of our team members. We will ask you to provide us with information to help us have a better understanding of how to tailor the treatment to your needs. At this time you will be given the opportunity to provide us with any medical history, past or present injuries and anything else we should be aware of. Once your Massage Therapist has read over your information they will come and introduce themselves and take you to the treatment room. We have filtered water in the waiting room and we encourage you to have a drink before your treatment to stay hydrated, if you require a bathroom we have once located at the clinic. We ask that all mobile phones are turned off once you are in the waiting room for the comfort of yourself and others in the clinic.

On your first visit, we ask that you arrive 5-10 minutes early so that when filling out the Initial Consultation form you do not lose any treatment time. Please allow a few extra minutes once you are with your therapist to go through the paperwork before your treatment begins.

What can I expect to happen during my massage appointment?

Once you are sitting in the treatment room, the Massage Therapist will go through all your health information with you and talk about any concerns you may have. The Massage Therapist will then tailor the treatment to your individual needs. You are welcome to leave your personal belongings on the table or chair in the treatment room.

Your Massage Therapist will then leave the room and wait outside whilst you undress down to your underwear. Once undressed, you will position yourself either lying on your back or front depending on what your Massage Therapist has advised, you can then cover yourself with the towel provided. You will be given a few minutes to do this before your Massage Therapist knocks on the door to confirm you are ready before they enter the treatment room.

You will be covered by the towel throughout your massage and your Massage Therapist will only uncover the parts of your body they need to work on. Your modesty will be respected at all times and we ask that you advise the Massage Therapist if you are feeling uncomfortable.

You are then ready for your massage to begin, each treatment room has relaxation music playing to help you with your massage experience and we can adjust the lights if you would be more comfortable with the room being brighter or darker.

Before you begin your treatment, your Massage Therapist will ask you to make them aware if at any time a technique or stroke is causing you discomfort. Depending on what you have discussed, your massage treatment will be conducted to specific areas of the body which may need treating, or as per requested. Balanced Bodies therapists can use a combination of natural massage oils, catering to any allergies you may have, and can include some of the analgesic Woodlock Oil. You can request a deeper tissue massage or lighter strokes for relaxation.

What happens after my massage treatment?

After your massage treatment, the therapist will exit the room and ask you to get dressed, there is a mirror on the back of the door for your convenience. You may be asked to stay in the room and the therapist will return to ask you any further questions, give you time to ask any questions, as well as advise of any take home exercises and stretches that could prove useful, to get the most out of your treatment.

After your massage it is advised you take a cup of water to rehydrate, and also to help flush out any minerals that may be circulating or released after your massage. This will limit your soreness and help avoid any headaches after the treatment. It is also recommended you follow the exercise or stretching program your therapist has given you as well as any additional post care procedures to make sure you have a speedier recovery.

For payment you can bring in your private health care card to swipe on our HICAPS machine, which means you only have to pay the remaining gap payment. At the time of your payment you also have the opportunity to make another appointment as advised by your practitioner. By this time, the whole process would normally take an hour; however there are options to take, 30, 45 and 90 minute treatments.